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An Interview With Jenna Greene, Brand Strategist and Account Executive at CK&D

Many people dream of getting established in careers that have a meaningful, positive impact on the world, but how many actually make it happen? As it turns out for Jenna Greene, 28, passion, ambition and creativity were key to making just that a reality. As the current Brand Strategist and Account Executive for cause marketing and media group CK&D, Jenna relishes working at a job surrounded by like-minded individuals who are changing the world—one marketing campaign at a time.  

Starting from her first job post-college in the University of Southern California’s admissions and student affairs offices, Jenna was certain that whatever she did in the future, it had to have a purpose and make a difference. Then, thanks to unexpected connections in a cause marketing class at UCLA, she learned about opportunities at CK&D, a media group that leverages entertainment industry relationships to bolster support for social responsibility issues.

As a strategist and executive at CK&D, Jenna begins work bright and early in order to maximize her potential. She’s organizing her schedule and to-do lists, brainstorming, holding conferences with east coast staff and traveling, all practically before the sun is up. Her most important priority, though? Inspiring her team to reach their goals. If cause marketing is on your list of must-learn-about professions, then Jenna Greene is your must-get-to-know gal.

Her Starting Point

Your first post-college job was in admissions and student affairs at USC. What did you learn about yourself from that job? Where did you go from there?

The great part about working in admissions and student affairs was that it allowed me to interact with people all the time. It was a people person’s job. I worked with great colleagues and managed a team of 25 people, which helped me build my leadership skills and inspire people to do great work and achieve their goals. The job reinforced that I had to make some sort of impact, that whatever I chose to do in the future had to be purpose-driven and had to make a difference. It led me to pursue a career in social responsibility and cause marketing!

How did you come to work at CK&D? What do you love most about the company, and why did you pursue cause marketing vs. other marketing niches?

It took a little awhile for me to find CK&D. I had to be proactive and really understand what it meant to pursue a career in the social impact space. I met with industry leaders, enrolled in a cause marketing class at UCLA and volunteered with a couple of nonprofit organizations. This gave me perspective on different paths I could take and was a perfect way to network. I ended up meeting someone in my cause marketing class who told me about CK&D. 

I get to walk into an office with people who are like-minded and want to change the world for the better. CK&D allows my colleagues and me to be incredibly creative and come up with campaigns, partnerships and strategies that elevate a cause or issue to a national and sometimes global stage. That’s why I pursued the “cause” niche. I want my work to have a positive impact!  

How did you learn the ins and outs of digital marketing? What type of digital training would you recommend to aspiring marketers?

The way people process information is so different than it used to be. We have access to information 24/7 thanks to the Internet, which makes it harder to break through the clutter! I’m still learning about the digital world every day and I think everyone is kind of in the same boat. It’s always changing, but it’s our job to learn how to stay relevant.

Her Big Break

Was there a particular moment when you felt like your career was turning the corner towards success?

That’s a tough one. I don’t think there is a particular moment that I could pinpoint. I think about what success means to me and, right now, I would have to say it’s having the ability to work with and meet powerful, influential people across different disciplines. I am learning from the best and the brightest, having conversations with change makers and executives at leading charities, and meeting tons of great people in entertainment and the creative community. I’m able to speak the languages of different worlds like business, entertainment and nonprofit. That’s one of my markers for success right now.

Tell us about the daily tasks and responsibilities of an Account Executive for a cause marketing group. How often do you travel? Does your job offer good work/life balance?

Every day is different. I’m usually in the office pretty early so I can prep for the day. I’m a huge list person! My calendar and lists are everything! I also work with a lot of people on the east coast so it helps to be in early. A day could consist of back to back brainstorming sessions, client conference calls and managing projects that are in progress, as typically there are many moving parts to the roll out of a campaign or development of a strategic partnership. There are other days when I’m out of the office at meetings and lunches, or on location for a shoot.

I absolutely love to travel and luckily that is part of the job. My travel schedule varies. Sometimes I’ll be on a plane twice a month, other times I’ll have a few months gap. And in terms of a work/life balance, I’m in an industry where those lines can sometimes be blurry. It’s the nature of the entertainment and marketing worlds! However, there’s always a way to squeeze in some time for myself.

You’re responsible for creating socially responsible branding opportunities for your clients. Can you describe the lifecycle for creating a branding strategy? (ie. pre-planning, launch, overall time commitment)

The lifecycle of a branding strategy or campaign really depends on what we think will be most effective in engaging our target audience for any particular cause or issue. From the ideation to conception and execution, we do it all, which is great. Our strength is that we devise strategies that will emotionally connect with people.  It involves a lot of research and creative think tank sessions to figure out what story we want to tell and how we want to tell it. We think about tone and what assets will help us create the most noise. Sometimes that’s recruiting a celebrity ambassador, other times it includes creating engaging content for print, broadcast and digital platforms and building the most effective media strategy to roll it out. 

How do you go about attaining new clients? What is it like to work with celebrity clients vs. non-celebs?

A lot of business comes through referrals or from people who have seen our work. And, there always is a benefit to networking. I love meeting like-minded people and often a great conversation can turn into a friendship, which leads to trust and then sometimes working together!  

Working with the creative community and influencers offers a unique megaphone that, if used properly, has an incredible impact. I love working with these individuals because it allows us to amplify a message in a way that you might not necessarily be able to otherwise. 

Engaging customers is no easy task. How do you develop and measure a public service campaign? How does the process differ between a Fortune 500 company and working with a nonprofit?

It all depends on the objectives and goals of the campaign. Regardless of whether it’s a Fortune 500 or a nonprofit, it’s important to figure out what the drivers of value are, and then you evaluate the best tactics to measure a campaign.

You partner closely with the entertainment industry in order to develop more effective alliances. How do you go about doing this?

We do! We work with the entertainment industry in several different capacities. We have deep roots and relationships within the industry, which enables us to navigate the best partnerships for our projects and clients. We get to be creative, but most importantly, we are authentic, smart and seek out organic relationships.

Her Perspective

What is your favorite part of your job? What is the most challenging?

love meeting new people and that’s a big part of the job. I get to go to some pretty cool conferences (in my opinion), which is always an awesome way to continue learning. And I get to think out of the box, inspire people and challenge them to think differently. I love that, at the end of the day, the work I do means something and I’m making an impact. 

The most challenging part of my job is that I’m a super passionate person and there are so many causes that I care about. I get really excited and love to see things come to fruition. I need to remind myself to take it one step at a time. I can’t do everything all at once, even though I want to! 

What skills would you recommend other women develop to help them advance careers in marketing? Do you think having an industry niche is important?

I think it’s important to understand how to connect with people from various backgrounds and people with different personality types. Being comfortable as a leader and knowing when to pull back and work as a team is crucial. Never give up and keep firing off ideas. If people shoot down your ideas, keep fighting for them if you know in your gut that it’s right. 

And one of my biggest recommendations is to listen. People forget to do that and it’s so important when managing a team and working with clients to clearly understand their business objectives.

I think having an industry niche stems back to your passion for a particular area, product, brand, cause, issue, etc. If there’s a niche that you enjoy, that’s going to make you work harder and drive your career, then I would say that it’s beneficial!

And finally, what do you wake up looking forward to? What’s next for your career?

Let’s see, I wake up looking forward to my almond latte!

There’s so much to look forward to. Hopefully I can help people find their passion and encourage them to be tenacious. I’m not sure what’s next in my career, but I know that I will always incorporate some type of purpose into what I’m doing. 


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